MDU customers can now access account online

2013-05-13T20:00:00Z 2013-05-14T15:07:41Z MDU customers can now access account online Rapid City Journal
May 13, 2013 8:00 pm

BISMARCK | Montana-Dakota Utilities customers can now access their account online. The service allows customers to register and receive paperless statements, as well as pay their utility bill online.

The online service tools include:

• A link to account information, the payment center and customer service.

• An account summary that includes a statement archive and account history.

• A profile link that can be updated at any time.

• A help center with frequently asked questions and a “contact us” form.

“Our customers are busy and their time is valuable. Sometimes a customer doesn’t have time during regular business hours to check on items related to their utility bill. This online service is available 24 hours a day,” said Frank Morehouse, president and CEO for Montana-Dakota. “Our hope is that customers find this online service useful and a way for us to be as efficient with their time as possible.”

For more information, go to, or call customer service from 7 a.m. to 7 p.m. Monday through Friday at 1-800-638-3278.

Montana-Dakota Utilities Co. distributes natural gas and generates, transmits and distributes electricity and provides related services in the northern Great Plains. The company serves approximately 130,000 electric customers and 245,000 natural gas customers in 262 communities in North Dakota, South Dakota, Montana and Wyoming.

Copyright 2015 Rapid City Journal. All rights reserved. This material may not be published, broadcast, rewritten or redistributed.

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