If you’re in the business of serving your customers and putting them first, success becomes inevitable. That’s the mantra that Affiliated Mortgage lives by.
Affiliated Mortgage understands the challenges of homeownership and strives to make the mortgage process as smooth as possible. “The mortgage process doesn’t have to be difficult,” said Troy Trombetta, Branch Manager, Affiliated Mortgage. “Our role is to show every customer the path to homeownership. There is nothing more gratifying to me than to see you at the closing table and hand over the keys to your first home.”
Affiliated Mortgage is the leading mortgage lender in Rapid City and its surrounding communities. The company invests in its local communities and was awarded as the best of the Black Hills in 2020. They offer a wide variety of home mortgages including conventional mortgages, adjustable-rate mortgages, FHA loans, VA loans, USDA loans among other loan programs. They have their presence in a variety of regional cities near Rapid City, South Dakota, including Pierre, Sioux Falls, Brookings, Vermillion, Ellsworth Air-force Base, Box Elder, Keystone, Custer, Piedmont, Summerset, Blackhawk, Sturgis, Deadwood, Lead, Spearfish and Belle Fourche. The company also has satellite offices in Arizona and Billings, Montana.
Affiliated Mortgage is best known for its customer experience, technology, quick approvals and killer rates. Affiliated Mortgage customers have rated them as a top mortgage company in Rapid City and other states.
Troy Trombetta is a veteran and a mortgage lender who has actively helped first-time homebuyers buy their dream homes and help homeowners with home refinance. Troy was a member of the U.S. Air Force at Ellsworth AFB in Rapid City working as an aircraft maintainer on the B-1B bomber.
When his enlistment was up, he felt that the mortgage lending business was an obvious fit for him to continue doing what he loved: serving others with integrity, commitment and excellence.
Since then, Troy Trombetta has helped the company grow immensely, and now the company has its presence in over 23 states. The increased revenue growth along the way has allowed the company to reinvest in the community, the customers and the cutting-edge technology that has significantly reduced the amount of time from loan application to approval. And it’s paying off – Affiliated Mortgage was rated as the best of the Black Hills in 2020 and is nominated as the best of the Black Hills in 2021.
“We take pride in the fact that we have consistently provided personal service to our family of customers, helping them receive the loans that fit their needs,” Trombetta said.
Technology-enabled new home loan and home refinance processes
The company’s easy-to-navigate website provides visually appealing graphics to captivate the interest of the clients. The website also features the nine steps to getting a home loan with time estimates associated with each stage of the process. With their technology-enabled efficient processes, prospective clients can complete a Home Purchase or Home Refinance quote in less than 30 minutes and get pre-approved within one day, a drastic reduction in time from just a few years ago.
In fact, customers can leverage the technology by using their phones to start the application/pre-approval process. For customers with home-related questions, the site offers a series of informative Affiliated blogs that address a myriad of issues, including how to make home improvements, understand the pros and cons of buying a fixer-upper, navigate the bidding wars conundrum, calculate how much you qualify for, know if a house is right for you and prepare for moving day, among others.
In addition, the company recently created a Partners Preferred Partner program that helps customers connect with area real estate agents, streamlining the process even further.
“Something that is always gratifying to me is seeing clients a year after closing and talking with them about their new house and the experiences they’ve had with their family,” Trombetta said. “They talk about their yard, the dog they’ve always wanted, how they’ve painted their house the way they’ve always wanted to. At the end of the day, it’s all about the experience we create in helping them purchase their home.”
The key to a successful closing.
Click here to vote for Affiliated Mortgage as best mortgage lender in 2021.